I posted a short blurb yesterday about DomainNameSales and the platform sending my leads a link to buy the domain in other extensions. The wheels move fast as mentioned in a comment by a reader and confirmed by myself just now that no longer is this action checked by default. Now you need to implicitly check the box for your leads to get an email pushing other domains on them. This is the right way to do it and from being unhappy yesterday I am happy today with this change. It is the right way to do it and I appreciate the quick turnaround time to make this change.

3 comments on “DomainNameSales Updates Platform to Not Contacts Leads by Default

  • Just because they changed the default doesn’t mean that they won’t still email those same leads without you knowing. They have all this information in their database that they have been accumulating for years. Why do you think they gave out better parking numbers to everyone? So they made it attractive to switch over to their system so they could gain all of these incredible contacts that we gave them.

  • Ladies and Gentlemen,

    I have attempted to put a post on the other blog post from yesterday, but it has not made it yet.

    The spirit of this is not to take any opportunities away, or steal any leads from our customers. I am sorry if anyone feels that way. The leads we feel that have zero chance of ever closing we dismiss. When we dismiss them the broker no longer follows up, no longer calls, and no longer emails.

    The deal that was written about in the blog went exactly like this:
    The buyer was quoted a price by a DNS Broker.
    The buyer wrote back: ?HAHAHAHAHAHA?.no thanks?.
    Broker Dismissed the lead and sent the alternative extension email.

    As the Vice President of Sales I have an obligation to try and make as much money for our customers, and for DomainNameSales.com. It was noted the price was 15,000…The alternative would have made us 7 dollars, and the seller 3 dollars. We charge 12.5% commission. That is $1875.00. Why on earth would be interfere with that?

    I want everyone to understand that we were not in the middle of a negotiation. The buyer did NOT say something like ? Let me talk to my partners? or ?Let me think about it? or anything else to that affect that shows there was a sliver of a chance of a sale?

    I am happy this was brought to our attention, but I think this is being blown out of context. This has actually brought sales back to life believe it or not.

    Thank you for your business and your comments.

    Jeffrey Gabriel
    Vice President of Sales

    • Jeff – this is 100% true. But the point is that it was not DNS’s lead to use. Would DNS want to share all the leads that Frank’s domain portfolio generates with me and in return I’ll give a couple bucks for any leads I’m able to convert for my own product? And oh by the way I’m not going to ask Frank to use his leads I’m just going to do it without his consent? I don’t think that would go over too well if the shoe was on the other foot.

      That said, a few things for consideration:

      1. There has been countless times I’ve reached out to a domain owner, gotten a price that I did not want to pay and replied with something like “no thanks” or “out of my price range” or even a snarky reply. I was still interested in the domain, but not at that price point. I’ve also gone back to many of those domain owners later on to see if the price changed. If an end user finds a replacement domain now the chances of him coming back to me for a requote are close to 0%. Maybe I wouldn’t have gotten $15k out of him, but if I was unable to move the domain in the next 6 months and he comes back I may be willing to take $10k for the domain at that time.

      2. This was my lead, generated by my domain, for me. Even if the lead was 110% dead as a doornail it is still my lead, nobody else’s. Even if I have no use for the lead it is still mine. Yes, I am using the DNS platform, but no that does not give the DNS platform the right to use my (dead or alive) leads. I never agreed to it and you can’t use people’s leads (by default) because your rationale is it benefits me. My rationale is different and since it is my lead my rationale is really the only one that matters here.

      The DNS/Frank/whatever .link registry may only make you $7 in the transaction at that moment, but how much is that worth to you if that end user builds a popular site on the domain? That is worth a lot more than $7 in the amount of the exposure the domain extension will get and you alone get that benefit while I would still be sitting with my $3. Think of what something like Justin.tv did for the TV registry in terms of exposure. That exposure is worth many many multiples more than the $1,875 commission in your example. So the $7 vs $1,875 comparison is apples to oranges.

      If someone wants something that someone else owns they need to pay an AGREED amount for it, whether it be a domain, a car, a goat, or a lead. There was no agreement, just one side using what the other side owned without their consent and that is where the problem occurred.

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